Security
Account security for large balances: 2FA, devices, phishing
An account with a €10,000 balance is a target. Not for movie hackers — for automated phishing that sends 100,000 SMS a day and needs only one person to reply.
- 2FA
- First action
- 16+
- Password characters
- 0
- Codes given over the phone
- 1×/month
- Device check
Step 1: Two-factor authentication (2FA)
The single most effective action. Even if your password leaks, the attacker needs the second factor.
| Method | Security | Note |
|---|---|---|
| Authenticator app (TOTP) | High | 30-second codes, offline. The best choice |
| Hardware key (FIDO2) | Very high | Rarely supported by bookmakers |
| SMS | Medium | Vulnerable to SIM swap and interception |
| Low | If your email is compromised, everything is |
Enable it: Account → Security → Two-factor authentication. Store the recovery codes somewhere safe (not on the same phone).
Step 2: A password that exists nowhere else
- 16+ characters, random, from a password manager (Bitwarden, 1Password, iCloud Keychain).
- Unique — the bookmaker password must not be used on any other site. Most breaches happen via “credential stuffing”: passwords leaked from one site are tried everywhere.
- Check whether your email has appeared in a breach at haveibeenpwned.com.
Step 3: The email is the key
Your betting account is only as secure as the email that resets it. Your email needs:
- 2FA (mandatory),
- a unique password,
- a check of forwarding rules (intruders quietly add a forwarding rule to read reset emails).
Step 4: Spotting phishing
Phishing SMS and emails targeting players in Greece follow patterns:
- “Your account will be suspended — confirm your details” + link.
- “You have a €500 bonus — log in to claim” + link.
- “Unusual login from [city] — if this wasn’t you, click here”.
- A call from the “security department” asking for your 2FA code “to block the withdrawal”.
Rules:
- Never click a link from an SMS/email. Type the domain yourself.
- The real domain ends in .gr — check every letter (
fonbet.gr≠fonbet-gr.com≠fonbеt.grwith a Cyrillic “е”). - No phone call ever needs a 2FA code. Hang up and call the official number yourself.
Step 5: Device and session checks
Once a month: Account → Security → Active sessions / Devices. If you see a device or location you don’t recognise: log out everywhere, change the password, re-check 2FA.
Turn on login alerts (email/push on every new device) if offered.
Step 6: Limit the damage in advance
- Locked withdrawal method: licensed operators allow withdrawals only to a method in your name. Don’t add a second one “for convenience”.
- Don’t keep large balances idle. Money you won’t use next week goes back to the bank.
- Deposit limits: they cap what an intruder can deposit with your card details.
If the account is compromised
- Immediately: change the password from a clean device, log out all sessions.
- Within 1 hour: contact the operator (live chat or phone) — ask for a withdrawal freeze.
- Record: login times, IPs, transactions you did not make.
- Change your email password and check forwarding rules.
- If a withdrawal went to a third-party method: written complaint to the operator and, if it does not respond, to the HGC. A withdrawal to a method not in your name is an operator breach.
- File a report with the Cybercrime Division for use in any insurance or bank procedure.
For how large-withdrawal checks work, see large withdrawals.
FAQ
Will the operator ever ask for my password?▾
Never. Not by phone, email or SMS. Anyone asking for a password or 2FA code ‘for verification’ is a scammer.
Is SMS 2FA enough?▾
Better than nothing, but vulnerable to SIM swapping. Prefer an authenticator app (Google Authenticator, Authy, Microsoft Authenticator) or a hardware key if the operator supports it.
Can I claim compensation if my account is emptied?▾
If operator negligence is proven (e.g. a withdrawal to a method not in your name), yes — via a complaint to the HGC. If you handed your password to a phishing site, unlikely.
Invitation
Your account is a wallet
Protect it the way you would protect €10,000 in cash.
21+ | Regulated by the HGC | Play responsibly